FAQ

When will my order ship?

In stock items will ship within 5-7 business days. Pre-ordered/Custom orders can may take up to 2-4 weeks to ship.


I forgot to use my discount code/apply my credit at checkout, can I get a refund for the difference?

No. Discounts and boutique credit can only be used at checkout.


An item that I purchased is now on sale.  Do you offer price adjustments?

Price adjustments will be made to an item, if the item was purchased within 48 hours of the sale.  It is the responsibility of the customer to notify us of any adjustments.


How do I return or exchange an item?

Please refer to our RETURN/EXCHANGE policy.


What if an item is damaged?

Please refer to our RETURN/EXCHANGE policy.


What items are non-returnable?

All  pre-ordered or custom orders and accessories included but not limited to shoes, jewelry, intimates, handbags, SALE items.


How much is shipping?

Standard shipping is a flat rate of $7.95 and orders over $100.00 ship for free. Expedited shipping is available upon request.